Требуется IT Support specialist в Москве

Инженерное обеспечение: технологии

Дата публикации вакансии 24 декабря 2010

Уровень зарплаты

от 84 500 Р в месяц

Занятость: полная занятость

График работы: пятидневка

Опыт: от 1 года

Функции: 1 Scope of the proposal Operation maintenance of the following premises: Russia - Moscow. Qualysoft shall perform the following types of service on the spot: 1.1 Server-related tasks • Replacement or repair of hardware component of the server • Replacement of magnetic types • Troubleshooting in routine operation that require personal presence • IMAC: installation, moving, adding and upgrading new servers 1.2 Stand-alone computer-related tasks • Configuration, recovery of network connection • Startup of new configurations • Replacement of malfunctioning hardware components • Installation and startup of peripheral • Performance of installation, maintenance and troubleshooting tasks ordered by the Client central IT Department 1.3 Service Windows, Service Environment and Locations a) Service provision Window is between 08:00-17:00, 2 days onsite presence / week. b) IMAC Reaction time: next business day (NBD) c) Qualysoft shall provide the services mainly in the English language d) SW environment is: Microsoft environment, Windows server, XP and Vista, MS Office Tools e) Qualysoft shall do the Ticket tracking, log and manage all calls, emails, voice mails and requests through the existing service management tool (Remedy) as per global agreement f) Qualysoft shall perform the IMAC (Install, move, add, change) services on the following sites:  Russia - Moscow g) Qualysoft shall take no responsibility for quality of works performed by service par

Требования: 2 Service Elements 2.1 Project period Project starts at 1st of Nov, 2010 and will be existing minimum 1 year. 2.2 Service Window Working hours (Service Window 1): Monday to Friday 8:00 to 17:00.

Дополнительная информация:
Please contact via Slype tanya.tkalenko to know more about the position

Адрес рабочего места: Россия, Москва

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